Here’s What to Expect When You Work With Us

Home Remodeling Process

When you choose Heartland Home Improvements for your remodeling project, you’re partnering with a team that’s committed to making your experience smooth, enjoyable, and low-stress. Our proven five-step process ensures clear communication, thoughtful planning, and a finished space that truly exceeds your expectations. Every project, big or small, begins with a personal consultation designed around your unique needs. Our goal is your satisfaction.

25+

YEARS EXPERIENCE

Locally

OWNED & OPERATED

Modern conference room with stylish decor
Step 1

Project Consultation

Every successful project begins with open communication. In our first meeting, we’ll talk about your goals, your budget, and what you envision for your home. You’ll also learn what to expect during the remodeling process and why choosing Heartland Home Improvements is the right decision for your home.

What to Expect:

  • We discuss your objectives and budget.
  • Begin preliminary project planning.
  • Develop a business relationship.
Step 2

Design & Project Plan

This is where your vision starts to take shape. Using our unique Design, Plan, Develop, and Review process, we’ll create a detailed plan that reflects exactly what you want, down to the smallest detail. You’ll know the full cost of your project before any work begins, so there are no surprises. We’ll also help you finalize all material selections upfront, and if you need inspiration, our design and decorating services are here for you.

What to Expect:

  • Preliminary design and planning.
  • Product selection and material specifications.
  • Meetings with trade partners and consultants.
  • You’ll receive final project pricing.
selecting design samples from a mood board
Couple discussing renovation with a consultant.
Step 3

Contract Meeting

Before we start, we’ll review the entire proposal together. You’ll see the scope of work, the timeline, and the payment schedule. This is your chance to ask questions and feel confident about every detail. Our firm price guarantee means you’ll know exactly what your investment will be.

What to Expect:

  • Review proposal and scope of work.
  • Confirm total project price and payment schedule.
  • Discuss preliminary job schedule.
  • Address any questions or concerns.
Step 4

Project Execution

Your project will have a dedicated manager who works closely with our lead carpenter to make sure everything runs smoothly. We’ll keep you updated with regular meetings and schedule reviews, so you always know what’s happening.

What to Expect:

  • Pre-construction meeting to review plans and expectations.
  • Introduction to your lead carpenter.
  • Confirm product selections.
  • Begin construction
  • Monitor progress with weekly updates.
General Construction Contractor Worker Attaching Drywall
Open-concept kitchen with a large gray island, granite countertops, and light gray cabinetry.
Step 5

Enjoy Your New Space

When your project is complete, we’ll walk through everything together to make sure you’re thrilled with the results. We’ll review your warranty and follow up to ensure everything meets your expectations. Our relationship doesn’t end when the work is done – we’re here for you anytime you have questions. And when you’re ready to show off your beautiful new space, we hope you’ll share your experience with friends and family!

What to Expect:

  • Pre-completion checklist.
  • Final walk-through.
  • Review warranty details.
  • Follow-up after completion.

Frequently Asked Questions

Our team consists of trusted Heartland employees and vetted trade partners we have worked with for years. We treat your home as if it were our own.
If you decide to add something or change a material mid-project, we will issue a written “Change Order” for your approval before doing the work. You will always know the cost impact before we proceed.

We are here to help! Your sales consultant and our in-house team of remodeling experts will help you define your vision and then provide the guidance needed to bring that vision to life.

We typically require a deposit to schedule the project and order materials, with progress payments made at specific milestones during construction.

Yes. A clean job site is a safe job site. We clean up debris daily and perform a deep clean of the work area upon completion.

A Client Experience You Can Trust

At Heartland Home Improvements, we strive to transform your house into the home you’ve always desired.

  • "Their quality of work is excellent, they’re friendly, and fast."

    You simply won't find a better group of people. We've worked with Mike and his crews several times now and their quality of work is excellent, they're friendly, and fast.

    - Rebecca B.

  • "The actual remodeling process was low-stress."

    Heartland recently completed an extensive project for us which included: remodel of master suite, remodel of two other bathrooms and laundry room, addition of a bathroom in the basement, installation of wood, tile, and LVT flooring throughout our entire main level, and repair of several instances of water damage.

    Heartland’s planning process took time, and we saw that as an asset. All decisions were made and details worked out before the contract was signed. As a result, the actual remodeling process was low-stress. Because of the thorough advance planning we had virtually no surprises.

    The results exceeded our expectations. We came away from this experience with the utmost respect for the folks at Heartland and for the way they do business. We found Mike Gatschet to be candid, fair, honest, and careful. His staff’s interactions with us reflected these qualities. Every single Heartland employee who was involved in our project - from design to extensive contract planning to execution - was someone we would choose to work with again. They were professional, accomplished, and reliable.

    We already have another project on the horizon and there's no question we will use Heartland again. Highest recommendation.

    - Kim U.

  • "Look no further than Heartland Home Improvements!"

    Great company with great end product and customer service! If you are looking for a local company to help you through your remodel, look no further than Heartland Home Improvements!

    - Rachel S.

  • "Highly recommend them."

    Mike and his staff were very professional while addressing some structural issues at our home. Curtis, our carpenter, was great at explaining what was going on, what to expect, and made us feel safe and comfortable with him in our home, even when we weren't. He even helped catch one of our dogs when she got out! Will use them again and highly recommend them.

    - Brooke M.

Ready to Start the Process?

Start your journey towards home transformation. Together, let’s create a home that genuinely mirrors your dreams.